SC CARBOCHIM SA
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COMPANY

CLIENTS SERVICES CONTACT

A TRADE MARK WITH TRADITION
Having an experience of over 50 years in abrasive products manufacturing and marketing, the CARBOCHIM S.A. offer contains a very large scale of shapes, types, dimensions.

GRINDING WHEELS GRINDING WHEELS
CUT-OFF AND DEBURRING WHEELS CUT-OFF AND DEBURRING WHEELS
COATED ABRASIVES COATED ABRASIVES
DISTRIBUTOR HEADQUARTER:
To find the nearest distributor please select from the area list the place where you live:
  
FAIRS PROGRAM:
To keep you always informed about our abrasive products and about our company we kindly invite you at the fairs and exhibitions from Romania and from foreign countries to which CARBOCHIM will participate directly or by its dealers.

In this reason we show you the 2010 Fairs Program. You could watch these events both in the fairs and exibitions’ section and , constantly in the news archives.

CARBOCHIM - PROFESSIONAL ABRASIVES
You are in the section: CARBOCHIM / Distribution Network - Customers services

 
 

SERVICES FOR CUSTOMERS


Questionaire:

FEEDBACK-UL DUMNEAVOASTRA CONTEAZA

Ajutati-ne sa imbunatatim performantele produselor si serviciilor pe cale le punem la dispozitia dumneavoastra!

Va invitam sa completati chestionarele de marketing concepute special pentru feedback-ul la care speram de la dumneavoastra.
Va asiguram ca fiecare chestionar completat si trimis de dumneavoastra este luat in considerare la CARBOCHIM SA.

Succes!



1. What are the Carbochim abrasive product types you are using:
Grinding wheels
Cut-off wheels
Coated abrasives
2. Assessment of product performances (easy fit up on equipment, lasting, safety):
Excellent
Good
Acceptable
Weak
3. Assessment of quality characteristics of associated services:
PARAMETERS: MARK:
excellent good acceptable weak
1 Available products:
2 Price / quality ratio:
3 Term observing:
4 Package / Transportation:
5 Prompt services and guarantee:
6 Rapid reaction at claims:
7 Promptness, kindness in collaboration:
4. Do you use abrasive products from other producers than CARBOCHIM?
No need be.
Yes
5. Cum comparati produsele abrazive de la CARBOCHIM S.A. utilizate in prezent de societatea Dvs:
a) raportat la loturi anterioare ale produselor CARBOCHIM:

Better than the previous CARBOCHIM's lots

Like the previous CARBOCHIM's lots

Weaker than the previous CARBOCHIM's lots
b) raportat la produsele de alta marca:


Approximate like those from Company: Weaker than those from Company: No need be.
6. How do you buy the abrasive products you need?
Directly from producer
By CARBOCHIM's Dealers
By third part ( intermediary company)
7. Do you consider that the area distribution is enough accessible?
Yes
No
8. How do you consider the evolution of your enquiry in the last three years reference to the our offer of abrasive products?
Decreasing enquiry
Constant enquiry
Increasing enquiry
9. What do you consider to be the causes of mentioned evolution from point 8?
Reduction of own activity
Changing of profile and structure of your sectors
Increasing of own activity
Lack of payment means
The quality of CARBOCHIM's products
The price of CARBOCHIM's products
No continuous in existence of all requested abrasive products
Discontinuitatea existentei tuturor produselor abrazive solicitate
Do you know that S.C. CARBOCHIM S.A. offers the before-sale and after-sale services for free charge?
Yes
No
Do you have our catalogues?
Yes
No
12. How the CARBOCHIM's site does help you to identify the abrasive products you are interested in?
Excellent
Good
Weak
13. How the information presented in CARBOCHIM's site does help you?
Excellent
Good
Weak
14. How do you reach the CARBOCHIM's site?

15. How do you appreciate the CARBOCHIM's site?

16. What do you suggest us to improve the offered services on CARBOCHIM's site?

17. Recommend to us at least 5 suggestions in order to improve our business relationship:

Cateva date despre dumneavoastra (optional):
Customer: Address:
Phone: Fax:
E-mail: Contact Person:
Activity profile:
Thank you for your time!


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